Tour cancellation conditions:
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Cancel 15 days before: 90% refund
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From 7–14 days: 50% refund
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From 3–6 days: 30% refund
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After 3 days: no refund
In case Vietravel cancels the tour:
Customers will receive a 100% refund of the paid amount.
Refund method:
Refunds will be transferred within 7–14 business days of approval
