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Terms of use

Home pageTerms of use
Terms of use

Vietravel Phu Quoc website (hereinafter referred to as "us").

By accessing and/or using websites and mobile applications, users admit that you have read, understand and agree to be bound by the conditions and terms of use applied to our services, directly or indirectly for users through any way we specify below.

Please note that we can change, amend, supplement and eliminate the conditions and terms that are no longer suitable at any time without prior notice. We encourage users to regularly read the conditions and terms. These conditions and terms of use - even when modified at many times, form a complete contract, can be canceled and/or replace any other unofficial contract or agreement (expressed in words or in writing), unless otherwise specific and clear. By continuing to use this site after having such changes to conditions and terms, the user agrees and approves with those changes.

1. Participants

Users can participate in hotel booking, air tickets, visiting tickets, ... (hereinafter collectively referred to as "service") on the website must be 18 years of age or older and have full civil act capacity as prescribed by Vietnamese law.

2. Scope of service

Through the website, Trevlo offers an online platform, where users can approve different airlines, and/or temporary accommodation and rooms (if any), and/or perform other services. Users can be placed on the service site services provided by any service provider ("referred to as suppliers"). By giving a booking order via the website, you can book services on our website. We will send a confirmation order via confirmation email.

We are committed to our best efforts so that all accurate information will be displayed on the site. However, we do not guarantee that all information provided on the site is completely accurate, complete, without any errors or in accordance with the current. Therefore, we reserve the right to refuse all guarantees or responsibilities related to the accuracy, complete, complete or the suitability of all content posted on the site. In case of detecting false or confusing information, please immediately notify Trevlo for timely handling measures, ensuring user rights and interests.

In cases where there is a change for market reasons - economic conditions or force majeure events from nature that can lead to information provided inaccurate or not in accordance with the current lookup time, when any problem arises, our customer service can contact us to support users and answer your questions.

Services on the website can be ranked according to different standards, including stars, according to the subjective assessment of the majority of customers, according to the criteria, characteristics of each region, ... and may be updated or modified at time. The hotel ranking information on the site is only for general guidance, does not guarantee the accuracy of the rankings. Therefore, we are not responsible for any complaints, losses or other responsibilities for the quality or status of the existing hotel service provider listed on the website.

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VIETRAVEL TOURISM JOINT STOCK COMPANY Vietravel Phu Quoc Branch

No. 53, 30/4 Street, Quarter 1, Phu Quoc Special Zone, An Giang Province

(0297) 3996 546 - 0986 567 430

vtv.phuquoc@vietravel.com

Tax code:0300465937

Issued by:Department of Planning and Investment of Ho Chi Minh City on September 27, 2010

International travel license:79-234/2022/CDLQGVN-GP UNT

Representative:TRAN DOAN THE DUY

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